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25-27, August 2025
Amsterdam, Netherlands
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Note: The schedule is subject to change.

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From Backlog To Breakthrough: How FreeBSD and Bitergia Tackled 7k+ Bugs With Data-Driven Dashboards - Alice Sowerby, Rosmarin Ltd; Daniel Izquierdo Cortázar & Miguel Ángel Fernández Sánchez, Bitergia; Moin Rahman, The FreeBSD Project
Tuesday August 26, 2025 14:10 - 14:50 CEST
Auditorium
Every open source project has bugs—but what happens when you have more than 7k bug reports? The FreeBSD Project, a popular Unix-like OS that’s 30+ years old, faced a mounting backlog that risked overwhelming its contributors and users alike. Closing issues at random or based on age wasn’t an option. Instead, as part of work contracted by Germany’s Sovereign Tech Agency, the FreeBSD Foundation teamed up with Bitergia to build a smarter solution.

This panel discusses how the team used the OSS tool GrimoireLab to create customized dashboards to visualize FreeBSD’s Bugzilla backlog in new and actionable ways. You'll hear how metrics like the Backlog Management Index (BMI) and new bug categories like "unattended" and "abandoned" helped the team move from firefighting to focused bug triaging. We’ll also talk about technical challenges, like deploying GrimoireLab on FreeBSD itself, and the broader impact of contributing new features back to the CHAOSS open source community.

Whether you're drowning in bugs or just love data-driven engineering, this session shares practical tips, reusable metrics, and open source tools to improve bug management. Bring your questions—we’re excited to chat!
Speakers
avatar for Miguel Ángel Fernández Sánchez

Miguel Ángel Fernández Sánchez

Data Analyst and Consultant, Bitergia
Data Scientist passionate about the open-source ecosystem & CHAOSS Contributor
avatar for Alice Sowerby

Alice Sowerby

Director, Rosmarin Ltd
Alice is an open source leader and program manager with 15+ years in B2B tech, spanning cloud native, AI/ML, and DevOps. She has built teams and developed leaders across startups, SMEs, and Fortune 500 companies, earning a reputation for visionary, collaborative leadership. Currently... Read More →
avatar for Daniel Izquierdo Cortázar

Daniel Izquierdo Cortázar

CEO, Bitergia
Daniel Izquierdo is a researcher and co-founder of Bitergia and currently holding the position of CEO, he is focused on the quality of the data, research of new metrics, analysis and studies of interest for Bitergia customers via data mining and processing. Daniel earned a PhD in... Read More →
avatar for Moin Rahman

Moin Rahman

Contributor, The FreeBSD Project
FreeBSD contributor responsible for release engineering, reproducible build infrastructure, automated CI/CD pipelines, and distributed cluster administration across globally deployed systems. He leads Cybermancer Infosec, a consultancy focused on Zero Trust OS pipelines, artifact... Read More →
Tuesday August 26, 2025 14:10 - 14:50 CEST
Auditorium
  Open Source Leadership

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